Privacy Policy

Effective Date: April 12, 2024

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We, at Waggin’ & Waddlin’ LLC (referred to as "Company", "we", or "us"), value your privacy and want you to feel confident about how we handle your information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of data about you – our valued visitors, users, and customers.

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This Policy applies when you visit or use our Company website, www.wagginandwaddlin.com, as well as our social media channels and related platforms (referred to as "Platforms"). By accessing or using our Platforms, you agree to abide by the terms of this Policy, along with our Terms of Service and any other agreements governing your use of our Platforms (collectively referred to as "Agreements").

 

If you do not agree with the terms and conditions outlined in these Agreements, we kindly ask that you refrain from using our Platforms. Your privacy and trust are important to us, and we're here to ensure that your experience with us is as enjoyable and secure as possible.

 

 

1.     WHAT INFORMATION WE COLLECT

 

Information You Provide Us

We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Platforms or via third-party social media sites, or order our products or services. The type of information we may collect include your:

·        name

·        email address

·        zip code

·        billing address

·        shipping address

·        phone number

·        payment card information

·        products ordered

·        purchase date

·        demographic information

·        any other information you choose to provide

 

 

2. WHAT WE USE YOUR INFORMATION FOR

 

We use the information we collect in various ways to enhance your experience with us, including:

 

• Providing the pet care products and services you request.

• Handling transactions and sending you related information such as confirmations and receipts.

• Addressing your comments, questions, and requests, and offering customer service.

• Keeping you informed about pet care products, services, offers, promotions, and providing relevant news and information we think you'll find interesting.

• Sending you important updates, security alerts, and support messages.

• Customizing our Platforms to better suit your interests and needs.

• Conducting profiling activities to better understand your preferences.

• Offering personalized advertising based on your interactions with our Platforms.

 

Your satisfaction and the well-being of your pets are our top priorities, and we strive to provide you with tailored experiences and valuable information that enhance your pet care journey.

 

3. WHO WE SHARE YOUR INFORMATION WITH

 

a.     Publicly Shared Information

 

Any information that you voluntarily choose to share in a public area of our Platforms (e.g., by posting a comment to a blog post or leaving a review) will be available to anyone who has access to that content.

 

b.     To Company Employees and Contractors

 

We may share your personal information within the Company to our employees and contractors in order to deliver our services and products to you.

 

c.      Third-Party Service Providers

 

We utilize trusted third-party service providers like Time to Pet to collect and process personal information from or about you on our behalf. These services are essential for various aspects of our operations, including:

 

- Data analysis to help us better understand and serve our clients.

- Email and hosting services to facilitate communication with our clients.

- Customer services and support to address any inquiries or concerns.

- Hosting customer accounts to manage client information securely.

- Processing credit card payments for pet sitting services.

- Collecting customer research or satisfaction surveys to improve our services.

 

These third-party service providers have access to the personal information necessary to perform their functions effectively. Rest assured, we carefully select and vet our partners to ensure the security and confidentiality of your information.

 

d.     Law Enforcement, Legal Process and Compliance

 

We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

 

e.     Change of Ownership

 

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.

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4.     KEEPING YOUR INFORMATION SECURE

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We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

 

5.     YOUR RIGHTS

 

Under data protection regulations, you have important rights regarding your personal information. These include:

 

- Transparency about how we use your information.

- Access to your personal information and related details.

- Correction of any mistakes in your information.

- Ability to object to automated decision-making.

- Ability to object to certain processing activities.

- Option to restrict our processing of your information in specific circumstances.

 

If you have any questions or want to exercise these rights, just let us know. We're here to help!

 

6. THIRD-PARTY SITES

 

Sometimes, you might find links or features on our Platforms that lead to third-party websites or services. Just remember, any information you provide on these sites is subject to their own privacy and security policies, not ours. We're not responsible for the content or practices of these third-party sites, so it's a good idea to check out their policies before sharing any information with them. Your privacy and security are important to us, so please take care when interacting with third-party sites.

 

 

CHANGES AND UPDATES TO THIS POLICY

 

We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy, and in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.